Frequently Asked Questions
Can a company submit multiple products?
Yes, companies can submit more than one product or solution for consideration under the Zero Harm Innovation Partners Program. Each submission is reviewed individually and assessed on its own merits.
Where applicable, submissions may be subject to a fee, which will be communicated by RightShip as part of the review process.
What information or materials are required as part of the onboarding process?
As part of the onboarding process, Partners are asked to provide information to support accurate listing and visibility within the Program. This typically includes company details, information on approved solutions and vessel information (such as IMO numbers) where approved solutions are deployed.
The specific information requested may vary depending on the nature and application of the solution.
How do I showcase my partnership in my own marketing?
Partners may reference their participation in the Zero Harm Innovation Partners Program in their own marketing materials, subject to RightShip’s branding and usage guidelines. Any use of the Program’s logo must comply with the applicable guidelines and may require prior approval.
How long does my product remain listed in the Program?
Approved products remain listed in the Program unless communicated by RightShip. Listings may be reviewed periodically to ensure continued alignment with the objectives of the Program.
Can I update my product information after approval?
Yes, partners may request updates to their product information after approval, for example to reflect product enhancements or changes. Requests are subject to review by RightShip to ensure information remains accurate and relevant.
What access do Partners have within RightShip?
Partners may engage with relevant RightShip teams on matters related to their approved solutions. This may include, for example, topics connected to RISQ and RightShip Inspections, where appropriate.
Engagement is facilitated through established RightShip channels and is subject to scope and relevance.
Who can I contact if I have issues?
For questions or support related to the Zero Harm Innovation Partners Program, Partners can contact RightShip via the Program contact details shared during onboarding or submit an enquiry through the Help Centre support channels.
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