Incident Proactive Close Out Submission

Incident Proactive Close Out Submissions

Steps to submit Incident closeout information:

• Navigate to the relevant Incident in the platform

• On the lower part of the Incident Overview, under Quick Actions, click "Start ->"

• Complete the form message, add attachments & click "Submit":

• The following message will appear
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• The closeout request will then go into RightShip's work queue for review.

• You will only be contacted by RightShip, by email, if more information is required, or if the Incident is closed out.

• To view a list of Incidents you have submitted close-outs for, navigate to Tasks, INC & select the My INCs filter

• If you are emailed for more information click the REPLY button within the email:

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• You will only be contacted by RightShip, by email, if more information is required, or if the Incident is closed out.