How to View an RFI
Introduction
Understanding how to view and manage Requests for Information (RFIs) is essential for maintaining clear communication and resolving any queries efficiently during the self-assessment reviewing process. This guide will walk you through the steps to access and interact with RFIs on the RightShip platform.
Step 1: Access the RFI
Start by selecting the specific chapter of the submission you are reviewing. Find and click on the “View RFI” button, which is usually located next to the chapter title on the self-assessment form.
Clicking “View RFI” will take you to the “Correspondences” tab, a dedicated page where all RFIs associated with the self-assessment are displayed.
Step 2: Review the RFI
In the "Correspondences" tab, select the specific RFI you need to review. This will display the RFI on the right panel of the screen, where you can view the complete details of the RFI, enabling a comprehensive understanding of the information being requested.
Step 3: Respond to the RFI
On the right panel of the screen, you will see options to "Reply," "Resend," or "Close" the RFI:
Reply: Use this button to send a response directly if further information is required.
Resend: Use this option if you need to send the RFI again, perhaps to remind the recipient.
Close: Once the query has been fully addressed, choose this option to close the RFI.
Conclusion
Viewing and responding to RFIs ensures that all information queries during the assessment reviewing process are handled promptly and efficiently. This functionality supports effective communication and helps in timely decision-making, crucial for the successful completion of self-assessments.