CFR - How to view, track and close a Condition for Review (CFR) – (INTERNAL ONLY)
To view, track and close a Condition for Review (CFR), follow these steps.
1. Navigate to your tasks page and click on the Condition for Review (CFR) you are looking for.
2. On the overview tab, you can see the details of your CFR and its status: received, in progress, awaiting response or closed.
3. To begin communication, a Request for Information can be sent. Simply click on the 'more' button (3-dots icon) and select 'Add Request for Information'.
This will open a simple form, which you can fill out to start the process. Once you submit, your request will be sent and the relevant party will receive an email, prompting them to reply within the RightShip platform.
4. If an RFI is sent, the correspondence can be tracked in the 'correspondence' tab. You can also send another request for information from this page.
5. To close out a CFR, click on the status of the CFR, select 'closed' and add any final comments as needed.